Cookies Policy

This Cookies Policy explains how ViCA (“we,” “us,” “our”) uses cookies and similar technologies to recognize you when you visit our website at VICA.Chat (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

Types of cookies we use

1. Essential Cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

2. Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

3. Analytics and Customisation Cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.

4. Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and, in some cases, selecting advertisements that are based on your interests.

Third-party cookies

In addition to our own cookies, we may also use various third parties cookies to report usage statistics of the Website and refine marketing efforts. These third-party cookies may include:

  • Google Analytics
  • Facebook Pixel
  • LinkedIn Insights

Your choices regarding cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings in your browser. For more information about how to do this, please visit your browser’s help section.

If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

Contact us

If you have any questions about our use of cookies or other technologies, please email us at info@vica.chat

Important Notice

ViCA relies on a dataset that is imperfect and incomplete and includes opinions and views that may not always reflect the current and/or updated views and opinions of the relevant regulators. AI technology cannot replace the nuanced understanding and judgment of a human professional. Therefore, no answer provided by ViCA should be solely relied upon for making any decisions and/or taking any actions. We strongly recommend seeking advice and support from a professional advisor, which you can do by using the “Talk to Human” button. Please check our terms and conditions.
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